Chester's Mechanical & Performance
Thorough Logbook Servicing in Tamworth
Family-owned Tamworth workshop delivering full mechanical repairs, performance upgrades and much more.
Servicing That Protects Your Warranty
Hire Licensed Repairers
Your car is generally one of the most significant investments you will ever make, so it’s important to ensure you use professionals for maintenance and repair work.
What you may not realise, and despite what your dealership may say (either verbally or within an owner's manual), you are not required to service your car at a dealership. The Australian Competition and Consumer Commission (ACCC)** states: “Provided you service the vehicle in accordance with [manufacturer] requirements, the warranty will remain valid. If the manufacturer's warranty states that the vehicle can only be serviced by an authorised dealer, this may raise concerns under the Competition and Consumer Act.”
As long as your service representatives are licensed repairers, your warranty is not affected by law. While a manufacturer can have specific requirements in its warranty terms, they cannot require you to service your vehicle at or through a dealership to keep your warranty intact.
Clear Checks, No Guesswork
Comprehensive Logbook Servicing
At Chester’s Mechanical & Performance, we offer very competitive rates on logbook servicing in Tamworth.
Logbook servicing is necessary every 10,000 km. At Chester’s Mechanical & Performance, we perform all logbook servicing in accordance with the manufacturer's warranty including, but not limited to:
- Changing engine oil & filter
- Checking steering & suspension
- Full vehicle inspection
- Checking & topping up under-bonnet fluid levels
- Battery testing
- Checking tyre pressure
- Checking radiator hoses
- Checking fan belts
- Brake inspections
- Checking lights
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Frequently Asked Questions
Does logbook servicing keep my new car warranty valid?
Yes, logbook servicing can keep your new car warranty valid as long as it’s completed on time and in line with manufacturer requirements. The servicing must follow the correct schedule, use suitable parts and fluids and be recorded properly. Many drivers assume they must return to the dealership for warranty servicing, but that isn’t always the case, provided the service meets the required standard and is documented correctly.
What’s the difference between a logbook service and a basic service?
A basic service is usually a general maintenance service that may cover the essentials like an oil change, filter replacement and a quick inspection. Logbook servicing is more structured and follows the manufacturer’s exact service schedule, meaning it includes specific checks and replacements required at that service interval. Logbook servicing is designed to maintain warranty requirements and long-term reliability, while a basic service may not cover everything the manufacturer recommends.
How often should a car get logbook serviced?
Most vehicles require logbook servicing every 10,000 to 15,000 kilometres or every 6 to 12 months, depending on the manufacturer and how the vehicle is driven. Some newer vehicles have longer intervals, while vehicles used for towing, stop-start driving or heavy work may benefit from more frequent servicing. Checking the vehicle’s logbook and staying consistent with service intervals helps reduce wear, prevent faults and support long-term engine and mechanical health.
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